MobiPro Team

The emergence of mobile technologies has provided enterprises new and efficient means for communication. However, the major concern about the use of such technologies is their ability to facilitate teamwork and co-ordination of activities between professionals spread over remote locations that may be situated across the globe. Since dispersed professionals may not meet face-to-face much of the time, any mobile technology that they use should be interactive, substituting for personal contact. Solutions that emphasize teamwork and interaction lead to enhanced efficiency at work, which may result in tangible cost savings.

MobiPro Team™ is a wireless communication solution that enables enterprises to send or receive information (messages and chat) between mobile devices and PCs using SMS as a mobile gateway. MobiPro Team™ not only supports current GSM technologies like SMS and WAP, but also emerging next-generation technologies like CDMA, GPRS and 3G.

The accentuating feature that differentiates this product from other chat modules is the different medium of chat. MobiPro Team™ facilitates chat between PCs and mobile phones, which enables you to communicate from your desktop to any location on the globe. The user chats with another user without having to know whether the person is available at their desk, or is out of the office. The dispatcher module of the MobiPro server keeps track of these details and ensures that the message is delivered to the right device, ie, PC or mobile handset.

Further, the MobiPro Team™ infrastructure is located within the corporate firewall and therefore any security implications of using public access solutions is avoided wholly.

In addition to one-to-one or one-to-many chat, MobiPro Team™ supports broadcasts of messages. For example, a message may be broadcasted to a set of service engineers to attend to a customer problem at the earliest. Service personnel attending to the problem may then chat with, or broadcast queries to other service engineers to seek clarification or resolve issues arising at the customer site. In this manner, coordination of business activities is carried out in an efficient, unobtrusive and cost effective manner.

Product Features

MobiPro Team allows the user to interact through the following methods:

• PC to cell phone – Send/receive messages from your PC to your colleague’s cell phone while he is on the field
• PC to PC – Chat with colleagues using PCs situated within the corporate network
• Cell phone to PC – Send/receive messages from your cell phone to PCs on the corporate network
• Cell phone to cell phone – Chat with other colleagues using cell phones.

Product Benefits

• Multiple point

MobiPro Team allows the user to send and receive information either through desktops or cell phones. The module supports PC to PC, PC to cell phone, cell phone to cell phone and cell phone to PC chat.

• Total control

As this solution operates within the corporate network, the enterprise has complete control over the solution and does not have to depend on any other entity.

• Instant delivery

MobiPro Team ensures instant delivery of messages to PCs and cell phones, thereby giving users access to real-time information.

• Detailed log

MobiPro Team allows the enterprise to monitor usage by maintaining a detailed information log about all messages between cell phones and PCs.

• Minimum cost

MobiPro Team is a cost effective communication, cutting cost on two grounds:

• Communication over SMS reduces cost on voice calls
• Does not required Internet connectivity for message delivery and chat, thereby eliminating Internet access costs.

• Wide reach

MobiPro Team can be installed at one location and can be used by mobile personnel anywhere in the world.

• Conferencing

Teams can communicate with each other using the conferencing facility available through MobiPro Team that no longer deprives mobile professionals of the teamwork available at their office. MobiPro Team supports conferencing through desktops, cell phones or both.