Sales Force Automation solutions

MobiPro Retail provides round-the-clock information to retailers and sales personnel while on the move. The solution enables secure direct access to information on the enterprise systems from mobile handsets. Retailers are provided the facility to access up-to-date information relating to product availability and delivery schedules from the enterprise systems. Optimization of the supply chain can take place since order processing starts earlier as the need to wait for sales personnel to return to office before updates are made in the enterprise systems is avoided.

The solution offers:

• Order placement and tracking - When an order is placed from a retailer’s mobile device, the store name, product name and quantity are updated into the enterprise database. This blocks the specified quantities of the products required by the retailer. An order number is allotted for future reference. Subsequently, the retailer can check the delivery status of his order by querying on the order number from his mobile device.
  
• Product pricing - Retailers can view the current price of a product anywhere, anytime by requesting product pricing information from their mobile devices.
  
• Inventory status - Retailers can utilize MobiPro Retail to receive information on product inventory. On request, retailers can check the availability of the products with the help of their mobile phones. They can also enter requests to block a certain quantity of a desired product in the Company’s inventory.
  
• Control and coordination - Apart from retailers, sales personnel and sales managers use the solution to coordinate among themselves and with retailers. Managers can retrieve sales and despatch reports on their mobile. As mobile devices form the mode of access to information, decisions can be taken while sales personnel and managers are away from their desks or the stores. The use of MobiPro Retail mobilizes the whole sales and post-sales process and enables retailers and sales personnel to do business while on the move. Inventory checking, querying price details, order placement and order tracking through a mobile device provide a quicker means of transacting, which benefits the retailer, sales personnel and the Company.

MobiPro Pharma mobilizes the whole process of sales and post-sales activity enabling sales personnel to do business while on the move. Inventory checking, price details, order placement and order tracking through mobile devices provides a quicker means of transacting, benefiting the sales force and the organization. The sales force can request for information on the availability of certain products with the help of their mobile devices and enter requests to block the required quantity of the products. The solution offers the facility of sending alerts to retailers on despatch of material from the distributor’s warehouse. The solution also provides the facility for stockists and retailers to inform the organization through SMS when a batch of medicines has exceeded or is nearing the expiry date. This way these medicines can be returned and the stockist is not required to continue to block funds on non-saleable inventory.

The solution offers:

• Inventory status - The sales force can utilize MobiPro Pharma solution to receive updated information on product inventory from the enterprise inventory system. The sales force can also request for information on the availability of the required products with the help of their mobile devices and enter requests to block a certain quantity of the products. Sales executive may check the inventory position before accepting or confirming orders.
  
• Payment details - The distributor’s sales executive/retailer can check for details like the quantity of goods returned due to damage and credit note details from the back-end database through his mobile device before making payment.
  
• Order placement and tracking - When an order is placed, the store name, product name and quantity are updated into the database. This will block the required quantity of products for the sales executive/customer. A number is allotted for the order for future reference. The sales executive can subsequently check the status of product delivery by keying in the order number from his mobile device. An alert can also be sent to the retailer’s or sales executive's mobile on despatch of material from stores or the distributor's warehouse.
  
• Control and co-ordination - Apart from the sales personnel, sales managers also find the solution to be convenient to co-ordinate the activities of the sales force. Managers can retrieve sales and despatch reports, sorted on the basis of sales personnel, from their mobile devices to track the performance of individual sales personnel. Since mobile devices form the means of access to information, the ability to work efficiently while away from the desk is a great advantage.

MobiPro FMCG is a solution for the Fast Moving Consumer Goods industry. Sales force personnel on the move utilize the solution to receive updates on product inventory while interacting with retailers. On request from a customer, the salesperson can check on the availability of products required by the customer from his mobile device. Where required, he can immediately block the required quantity of the product(s) for the customer. Due to frequent changes in product prices, a salesperson can view the current price of a product anytime, anywhere by requesting product-pricing information on his mobile device.

Deploying the solution has been seen to lead to improvements in company productivity due to efficient processing of sales transactions. The ability to expedite order processing from the field reduces the time taken to effect delivery of goods, leading to increased profitability. This also leads to a reduction in inventory holding costs. By providing efficient mobile tools to sales personnel, the organization can streamline its business processes to gain a competitive advantage in the marketplace.

The solution offers:

• Inventory status - Sales force personnel can utilize MobiPro FMCG to receive updates on product inventory while interacting with retailers. On request from customers, the salesperson can check the availability of required products with the help of his mobile device and block the required quantity of the product(s) for the customer.
• Product pricing - Where there are frequent changes in product pricing, a salesperson can view the prevailing price of a product anytime, anywhere before making a commitment to a customer.
• Order placement and tracking - Salespersons may book customer orders using their mobile phones. When an order is placed, the store name, product name and quantity are updated into the database. This blocks the required quantity of the product(s) for the customer. A number is assigned for the order for future reference. The salesperson can subsequently check the status of delivery by keying in the order number through his mobile device.
• Control and co-ordination - Apart from the sales personnel, sales managers find the solution to be convenient to coordinate the activities of sales personnel. Managers retrieve sales reports on their mobile devices, sorted on the basis of sales personnel to track progress.